AskAway is a new statewide cooperative reference service of Illinois libraries, can help you get a reliable answer from a professional librarian—anytime, day or night—right on the Internet.

The Internet can sometimes be difficult to navigate, and good information can be hard to find. Sometimes the information you need is only available in a library resource. But through AskAway, experienced librarians help you find what you need when YOU need it.

Answers are relevant, in context, and from resources available at your library or from your library’s web page.

Librarians can co-browse web pages and databases with you to help you find useful information.

Your questions can be referred to local and national experts for further follow-up when appropriate.

You receive transcripts of chat sessions in your emails to refer to later.